Shipping policy
Shipping Policy
Thank you for shopping with 550 Interiors Ltd. Below are our shipping terms and delivery timelines for online orders placed through www.550interiors.co.uk.
1. Dispatch Time for In-Stock Items
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For items currently in stock, your order will be processed and dispatched within 2–3 business days.
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A dispatch confirmation and tracking details (if applicable) will be sent once your order leaves our warehouse.
2. Delivery Times for Out-of-Stock or Special Order Items
If your selected items are not in stock, they will be shipped directly from our suppliers. Estimated delivery times:
| Country of Origin | Estimated Delivery Time |
|---|---|
| Italy | 1–2 weeks |
| Spain | 2–3 weeks |
| India | 6–8 weeks |
Please note: These are estimated timeframes and may vary based on customs processing, transport delays, or supplier availability.
3. Delivery Charges
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Free delivery within the West Midlands area (regardless of order value).
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Free UK mainland delivery on all orders over £500.00.
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Orders under £500.00 (outside the West Midlands) will incur a delivery fee, calculated at checkout.
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We use reliable courier services for deliveries outside the West Midlands.
4. Delivery Method & Access
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Deliveries are kerbside/driveway drop-off only.
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Our drivers and couriers do not enter the customer’s property to bring goods indoors.
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It is the customer’s responsibility to ensure the site is accessible for large vehicles and someone is available to receive and inspect the goods at the time of delivery.
5. Delivery Area
We deliver across the UK Mainland. For deliveries to areas such as Northern Ireland, Channel Islands, Isle of Man, or other remote areas, please contact us before placing an order.
6. Delivery Inspection & Claims
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Please inspect all goods at the time of delivery.
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Any damage or shortage must be reported to us within 24 hours, with photos and the delivery note.
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Claims made after this period may not be accepted.
7. Unexpected Delays
We strive to meet all delivery estimates, but 550 Interiors Ltd is not responsible for delays caused by:
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Supplier issues
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Customs delays
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Strikes or adverse weather
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Courier transit problems
8. Contact Us
For delivery updates, special arrangements, or support:
550 Interiors Ltd,
20A Rabone Lane,
Birmingham,
England,
B66 3JH
Freephone: 0121 558 8849
Email: office@550interiors.co.uk
By using our website, you consent to the terms outlined in this Shipping Policy.